Emergency Services Case Manager (ESCM). There are 2 openings – 1 in Miami at the Center for Men, and the other at Broward Outreach Center in Hollywood. The Miami ESCM reports to the Emergency Services Supervisor, and the Hollywood ESCM reports to the Broward Programs Supervisor. The ESCM provides case management services, crisis intervention, support, and referral services for clients assigned to contracted emergency services programs. The ESCM will provide timely outcome reports per grogram guidelines and requirements. Monitors progress of residents, and refers them to appropriate agencies for assistance as needed. Schedule may include some nights and weekends.
Minimum Requirements: Requires a High School diploma or GED, and demonstrated experience of at least 1 year with the homeless population. A Bachelor’s degree and/or CAP training and 1-2 years of experience in social work is preferred. Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency policy. Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow up skills. Must possess knowledge of local community agencies, programs, and resources available for clients. Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, and sexual orientation. Must have the ability to react quickly and calmly in an emergency. Must be able to pass a Level II background screen and drug test.
Compensation: $12.00 - $18.00 per hour based on experience. Position is non-exempt.